help needed

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cathy52
Posts: 143
Joined: Fri Sep 02, 2011 5:08 pm

help needed

Post by cathy52 » Sat Aug 25, 2012 1:00 pm

i am having problems trying to recieve pasted images. i got information on something but they sain they pasted images below the other info but its just blank with the red x on left handside. :roll:

Bob C
Posts: 66
Joined: Sun Mar 26, 2006 1:06 am
Location: North Carolina USA

Re: help needed

Post by Bob C » Sat Aug 25, 2012 9:48 pm

That's just your computer's way of telling you that it can't read the format of the pasted image.

If the images aren't too large, have them resent as attachments to the email, save them to your computer and open with your favorite photo editing software. I use Irfanview which is free and haven't found a format that it can't read.

Bob
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Alan SHARP
Posts: 610
Joined: Tue Apr 06, 2010 9:41 pm
Location: Waikato, New Zealand

Re: help needed

Post by Alan SHARP » Mon Aug 27, 2012 1:46 pm

Greetings.

This sort of thing can happen when someone with a new computer sends you an item on the latest version of a programme, which you computer is not equipped with. Like word .doc Verses word .docx - in these cases I ask the sender to "save their file as" making another copy in the older format, and then resubmit.

Alan SHARP.

cathy52
Posts: 143
Joined: Fri Sep 02, 2011 5:08 pm

Re: help needed

Post by cathy52 » Mon Aug 27, 2012 7:17 pm

thank you bob and alan for your advice. :D

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