My computer suddenly won't read CDs anymore

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sheilajim
Posts: 787
Joined: Fri Jul 01, 2005 10:42 pm
Location: san clemente california

My computer suddenly won't read CDs anymore

Post by sheilajim » Mon Jan 26, 2009 1:25 am

Hi All

I had a really strange thing happen. Yesterday, I was checking a backup CD, to make sure that it didn't somehow get erased. I put it in my computer and nothing happened. Thinking that it somehow became corrupted I put in another CD, again nothing happened. Then I put in a commercial CD again nothing. I put in a CD from Family Research and again nothing. For some reason my computer is not reading the CDs, but it did last week. As you can imagine this is quite a problem.

Has this ever happened to anyone else? My computer is a four year old Dell Desktop. The last two days it has been running slowly. Today it was running very slowly and freezing. I ran a quick scan and nothing showed up. I hate to run a full scan right now because it takes two hours to run. I will run a full scan later on this evening.
Sheila

Currie
Posts: 3924
Joined: Fri Jun 22, 2007 3:20 am
Location: Australia

Post by Currie » Mon Jan 26, 2009 2:57 am

Hello Sheila,

I’m assuming you have Windows XP.

Have you tried going to “My Computer” to see if the CD title is showing against the CD Drive icon and if it is whether the CD will open if double clicked. In other words is the computer just not autostarting the CD or is there a problem with the drive.

When you put in a CD a computer may be set to do a number of things including play the music if it has music files or display the contents of the CD or just do nothing. It’s possible yours has set itself to do nothing. You can check this and make changes by right clicking the CD drive in “My Computer” and clicking properties. On the Autoplay tab you’ll see where you can select a file type and choose an action to be taken for each type.

To check if there’s any obvious drive problem right click “My Computer” and click properties. On the hardware tab click Device Manager and see if there’s an exclamation mark against any of the DVD – CDROM Drives.

The next time your computer is running really slowly close all your programs except those that normally run all the time such as Virus and Firewall. Press ctrl, alt and del at the same time. Windows Task Manager should then appear. Maximise the Task Manager window.

On the Applications tab take a note of what applications are running.

On the Performance tab take a note of what the approximate cpu usage is. Is it near 100%?

On the Processes tab make sure “show processes from all users” is ticked. The third column shows CPU usage as a percentage of the total. Usually if nothing much is running most of these will be zero or less than 10. The System Idle Process is just the currently unused CPU capacity so that will be high if the others are low and visa versa. Take a note of the details of anything in the list that shows a CPU number of more than about 20. If there’s something gobbling up resources and slowing down the computer it may show up there.

Give that a go,
Alan

sheilajim
Posts: 787
Joined: Fri Jul 01, 2005 10:42 pm
Location: san clemente california

Post by sheilajim » Mon Jan 26, 2009 3:31 am

Hi Alan,

Thank you for your response. It is Windows XP. I am going to print out your instructions so that I won't forget anything to check on.

Right now I am going to run the full virus scan to see if there is any virus or worm on my computer.
Sheila