total secruity malware

[maceill]

My computer has been infected with this malware .Ihave run prevx 2 for years and have had no problems, cannot access anything on my computer
[using my daughters laptop to write this] does anyone know how to get rid of this malware i am a complete idiot when it comes to computers

thanks maceill

[Moray_Lass]

Hi mcneill

You don't say what your operating system is but I have had success with similar malware with Microsoft's Windows Defender when AV, Spybot, Ad-Aware and other tools failed to find anything. You can download that from Microsoft for free.
http://www.microsoft.com/windows/produc ... fault.mspx

I have found this website but I have never used it so can't vouch for it, so only use this if Windows Defender doesn't work.
http://remove-malware.net/how-to-remove ... i-spyware/

Hope that helps

[emanday]

Hi maceill,

Try installing AVG Free on your own PC.

If that fails to install, run, find, remove and kill the malware, I can only advise reformatting your PC, reinstalling whatever Windows version it originally had and starting again.

I know it's a pain, but sometimes that is the only way of removing such "evils".

Can I hope that you have backed-up all of your files elsewhere? (i.e. on a disc or other PC?)

[Currie]

Here’s another way but I’ve no idea whether it will be any use at all.
http://www.myantispyware.com/2009/08/15 ... tructions/

Alan

[Alcluith]

Download the anti-malware programme from www.malwarebytes.org run the programme and it will identify ad remove all problems, its a great programme that is much better than most anti virus programmes for this type of attack

Drew

[maceill]

Thanks for the replies will try anything to get brid of this malware
will let you know how it goes
many thanks
maceill

[maceill]

A big thankyou
Total security is no more, gone but not forgotten

many many thanks
maceill