Trouble viewing SP images

If you are having difficulty with the ScotlandsPeople site, or have answers

Moderator: Global Moderators

sheilajim
Posts: 787
Joined: Fri Jul 01, 2005 10:42 pm
Location: san clemente california

Trouble viewing SP images

Post by sheilajim » Tue Feb 28, 2006 10:30 pm

Hi Everybody

Is anyone having trouble viewing SP images today?

I have never had any trouble before viewing the images, but today, I can't view anything, either new or old.
Is it just me, or is there some problem on the site today?

Sheila

Researching: McDonald, Moran, Langhan, Dun, Mcnab, McLaren, Boyd, Kennedy, McInnes, Kay/Key in Scotland & Ireland
Sheila

joette
Global Moderator
Posts: 1974
Joined: Mon Sep 05, 2005 5:13 pm
Location: Clydebank

Post by joette » Wed Mar 01, 2006 12:27 am

Yep me too it just freezes completely & i have to leave the site using my Task Master.
MAYBE it is the long awaited 1851 being loaded!!!!!!!!!!!!!!!!!!! :lol: :cry: :?
Researching:SCOTT,Taylor,Young,VEITCH LINLEY,MIDLOTHIAN
WADDELL,ROSS,TORRANCE,GOVAN/DALMUIR/Clackmanannshire
CARR/LEITCH-Scotland,Ireland(County Donegal)
LINLEY/VEITCH-SASK.Canada
ALSO BROWN,MCKIMMIE,MCDOWALL,FRASER.
Greer/Grier,Jenkins/Jankins

Ina
Global Moderator
Posts: 1367
Joined: Wed Dec 08, 2004 6:46 am
Location: California,originally from Greenock.

Post by Ina » Wed Mar 01, 2006 12:50 am

Joette,

Your lips to Gods ears. I have my credit card ready just in case.

Ina
Current AG chair

sporran
Posts: 496
Joined: Sat Dec 11, 2004 11:40 pm
Location: Leominster, Herefordshire, UK

Re: SP images freezing

Post by sporran » Wed Mar 01, 2006 12:56 am

Hello Sheila and Joette,


please fill in forms to report the problem, reached through "Contact Us" on any page. I use Direct Download so I do not see this type of problem.

I have no idea what the maintenance work tomorrow is (the User Group have not been circulated with any news about it), but I would be surprised if it was to load the 1851 census.


Regards,

John

joette
Global Moderator
Posts: 1974
Joined: Mon Sep 05, 2005 5:13 pm
Location: Clydebank

Post by joette » Wed Mar 01, 2006 10:16 am

Still having problems even with new images just keep saying"this page cannot be displayed" GGGGGRRRRRRR.I was on a roll too!!
Have sent a contact form so hopefully will be rectified SOON.
Researching:SCOTT,Taylor,Young,VEITCH LINLEY,MIDLOTHIAN
WADDELL,ROSS,TORRANCE,GOVAN/DALMUIR/Clackmanannshire
CARR/LEITCH-Scotland,Ireland(County Donegal)
LINLEY/VEITCH-SASK.Canada
ALSO BROWN,MCKIMMIE,MCDOWALL,FRASER.
Greer/Grier,Jenkins/Jankins

sheilajim
Posts: 787
Joined: Fri Jul 01, 2005 10:42 pm
Location: san clemente california

Post by sheilajim » Wed Mar 01, 2006 10:25 pm

Hi All,

The problem has been cleared up, at least for me. I can view the images again. :D

Sheila
Sheila

joette
Global Moderator
Posts: 1974
Joined: Mon Sep 05, 2005 5:13 pm
Location: Clydebank

Post by joette » Thu Mar 02, 2006 12:18 am

Lucky you not me still no joy& I've even tried changing my setting to Direct download. :x
Researching:SCOTT,Taylor,Young,VEITCH LINLEY,MIDLOTHIAN
WADDELL,ROSS,TORRANCE,GOVAN/DALMUIR/Clackmanannshire
CARR/LEITCH-Scotland,Ireland(County Donegal)
LINLEY/VEITCH-SASK.Canada
ALSO BROWN,MCKIMMIE,MCDOWALL,FRASER.
Greer/Grier,Jenkins/Jankins

sheilajim
Posts: 787
Joined: Fri Jul 01, 2005 10:42 pm
Location: san clemente california

Post by sheilajim » Thu Mar 02, 2006 1:10 am

Hi Joette
I spoke to soon. I can't look up anything. :?
I wonder what the problem is.
I can't even reach the contact form! :roll:
Sheila
Sheila

AndrewP
Site Admin
Posts: 6154
Joined: Sun Dec 12, 2004 1:36 am
Location: Edinburgh

Post by AndrewP » Thu Mar 02, 2006 1:21 am

There is a Service Announcement up on SP saying that planned maintenance was carried out on SP during 1st March and is now completed.

"... including some changes necessary for the forthcoming implementation of the 1851 census ..."

As the maintenance is completed, is the site back working now?

All the best,

Andrew Paterson

joette
Global Moderator
Posts: 1974
Joined: Mon Sep 05, 2005 5:13 pm
Location: Clydebank

Post by joette » Thu Mar 02, 2006 8:47 am

NO! It just freezes when you ask to view images.I am getting really annoyed as I can see my time running down& out plus I want to view the images ASAP.
Anybody else besides Sheila & myself having problems?
This has been an on/off problem on occasions & then it seems to go & is ok for a period.Never had a satisfactory explanation from SP.
Researching:SCOTT,Taylor,Young,VEITCH LINLEY,MIDLOTHIAN
WADDELL,ROSS,TORRANCE,GOVAN/DALMUIR/Clackmanannshire
CARR/LEITCH-Scotland,Ireland(County Donegal)
LINLEY/VEITCH-SASK.Canada
ALSO BROWN,MCKIMMIE,MCDOWALL,FRASER.
Greer/Grier,Jenkins/Jankins